Unified Customer Data Platform
From Data Silos to Customer Insight: Your Complete Customer View in Retail and E-commerce
Many retailers generate data, but only a few truly leverage it to create real value. Ubilabs offers the solution: A central, intelligent data platform that visualizes customer behavior, optimizes processes, and measurably boosts marketing success.
We unify your customer information from all channels, creating a personalized 360° view in just 6 weeks – immediately actionable for impactful campaigns and lasting customer engagement.
Move Beyond Fragmented Data
89% of customers state that personalization influences their purchasing decisions – yet many retailers still adopt a 'one-size-fits-all' communication strategy (Contentful, 2025).
Our recommendation: Move away from the one-size-fits-all principle. Invest your budget strategically where it truly makes an impact. Ubilabs empowers you to run your retail and e-commerce campaigns in a data-driven, precise, and profitable way.
Sign up for your free Discovery Workshop nowUnlock the Potential of Your Customer Data
Your Challenge: Inefficient Marketing Spend & Unclear ROI?
Our Solution: Measurable ROI through precise audience targeting. Ubilabs unifies your data for informed decisions and personalized campaigns – powered by a holistic data foundation and geospatial insights.
Your Challenge: Missing 360° Customer View & Inefficient Data Foundation?
Our Solution: The Single Source of Truth for your customer data. Ubilabs integrates your data into a central Cloud Data Warehouse for comprehensive insights and improved data quality through intelligent matching and flexible segmentation.
Your Challenge: Data Silos & Inconsistent Customer Experiences?
Our Solution: Seamless customer journeys and innovative services through intelligent data. Ubilabs connects your systems and leverages advanced analytics, including geospatial data integration, for personalized experiences and a future-proof data foundation in Google Cloud.
Your Integrated Customer View in 3 Steps
- Discovery Workshop (approx. 1 week): Together, we define your key use cases and analyze your existing data sources.
- MVP Development (approx. 6 weeks): We build your data warehouse in BigQuery, integrate selected data, and create initial Looker dashboards.
- Enablement & Go-Live: We train your teams and ensure the smooth operational use of the new insights.
Unified Customer Data Platform Powered by Google Cloud
In the data warehouse in Google Cloud, various data sources converge to create a holistic customer view.
Case Study: Scalable Customer Data Platform in the Cloud
Boxalino, a Swiss provider of personalized e-commerce solutions, required a central, scalable data foundation to power real-time personalization and analytics.
The Ubilabs Solution:
- Building a Cloud Data Warehouse in BigQuery
- Automated ETL/ELT processes with Dataflow and Fivetran
- Unified customer profiles through intelligent data modeling
- Visualization and self-service analytics using Looker
Results:
- Central, scalable data infrastructure
- Real-time control of recommendation engines
- Flexible expansion for AI and marketing applications
- Efficient, cost-transparent data architecture for future growth
Our Retail & E-commerce Clients Trust Our Expertise
Your Partner for a Holistic Customer View in Retail
Our Approach: Real business impact, not just theoretical platform projects. Leveraging Google Cloud technology, retail expertise, and active enablement, we guide you from idea to implementation – tangible, scalable, and ready for deployment.
- Tech & Enablement from a Single Source: We don't just deliver technology; we empower your teams.
- Dedicated Project Guidance: We are your committed partner – from initial idea to go-live.
- Retail Experience That Delivers: We understand the specific challenges and processes in retail.
- Geospatial Data Specialists: We put your customer data on the map – for precise geomarketing and optimized store performance.
Ready to Take the First Step Towards Your 360° Customer View?
Start with a Discovery Workshop – together, we'll identify your most relevant use case and show you how to achieve an integrated customer view in just 6 weeks.
Let's get started together